Water Damage Guideswhat to do before and after the water stops

Start with the first-hour guide if water is still on the floor. The others explain causes that are common in Utah County homes, such as frozen pipes and snowmelt in window wells, and how to deal with an insurance adjuster.

The first-hour guide is a checklist for the moment you find water. The frozen pipe guide explains why Springville pipes split in cold snaps and how to prevent it. The snowmelt guide covers basement flooding through window wells and saturated soil, the most common outside-water problem in town. The hidden moisture guide explains how contractors find water you cannot see. The insurance guide walks through what an adjuster looks for and how to keep good records. Each links to the service pages for more detail on the work itself.

If water is in the house right now, skip the reading and call. The guides will still be here when the drying is underway.

Guides are reviewed and updated when guidance from public agencies changes.

If a guide leaves a question unanswered, tell us so we can improve it.